1. Introduction
Welcome to our Taxi Booking App! This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: When you create an account or book a ride, we may ask for your name, email address, phone number, and payment details.
- Location Data: To provide accurate pickup and drop-off services, we collect your location data when you use the app.
- Ride Information: Details about the rides you book, including the date, time, and destination.
- Device Information: Information about your device such as operating system, IP address, and browser type.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm ride bookings.
- To communicate with you regarding your bookings and promotions.
- To improve and personalize your experience within the app.
- For customer support and feedback purposes.
- To comply with legal obligations and resolve disputes.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted service providers who help operate the app and perform services like payment processing or customer support.
- Legal Requirements: If required by law, we may share information to comply with legal obligations or to protect the rights, property, or safety of our users.
- With Your Consent: We may share information if you explicitly grant us permission to do so.
5. Security of Your Information
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Opt-out: You can opt out of receiving promotional emails or notifications by following the instructions in the communication.
7. Cookies
Our app uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, improve app performance, and analyze usage patterns. You can manage cookie preferences through your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@taxiapp.com